Jakob Nielsen è un esperto di usabilità. Nella sua newsletter Alertbox parla del rapporto tra usabilità e approcci agili. L'argomentazione di Nielsen prende l'avvio dai requisiti:
"Requirement specifications are always wrong.
At best — when derived with care — the requirements might reflect what
users want. More commonly, however, they reflect the desires of user
'representatives' who are too far removed from the coalface to know the
details of the real work. In any case, what users want and what users need
are two different things, which is why it's long been a primary usability
guideline to watch what users do, rather than listen to what they say".
Nessun commento:
Posta un commento